CloudZero, the leading cloud cost intelligence company, today announced the availability of its new Cost per Customer solution, which enables SaaS companies to measure their monthly AWS costs for each customer. The newest addition to their Cloud Cost Intelligence Platform, Cost per Customer is the first solution to give organizations both visibility into cost per tenant, as well as each tenant’s cost per feature. This adds to their existing unit cost capabilities, which include cost per feature, cost per unit of value (such as transaction), and cost per development team. These metrics are critical to cost-informed product strategy decisions that make a visible impact on margins.
“Insight into unit costs is difficult to achieve because it can’t be done with cost data alone; it requires cost data to be perfectly joined with user activity data and engineering information. The largest SaaS companies dedicate full-time teams to manual tagging and reporting to produce these valuable metrics,” said Erik Peterson, CTO and founder of CloudZero. “Now with CloudZero’s Unit Cost and Cost per Customer capabilities, successful SaaS companies of any size can gain the same competitive advantages without the complexity or need to slow down their engineering teams.”
Cost per Customer works by correlating AWS resources with activity per customer. In the past, companies would look at their AWS cost and usage reports to understand the monthly cost of the overall resources within a multi-tenant architecture. Knowing which tenant used these resources and when was a black box. CloudZero’s data correlation process brings cost and user activity data together without the need for a complex, custom effort or extensive maintenance.
“It’s a game-changer for our team to have a deep understanding of the cost of our software,” said Roi Amitay, head of DevOps at Armis. “With CloudZero, we’re able to see which of our customers are most profitable and know exactly which features are costing the most. That way, we can make cost-informed strategy decisions and truly understand our cost of goods sold.”
For more information and to request a demo, visit cloudzero.com.
About CloudZero
CloudZero delivers real-time cloud cost intelligence to engineering teams. Unlike traditional cost management, CloudZero brings together the speed and agility of a DevOps tool, with the rich context needed to make sense of AWS costs. As a result, engineering teams can create a path to profitable innovation and make more strategic decisions.
